Fast and easy exchange

We offer you a standardised, rapid process to process complaints. Our customer service and quality control departments ensure that your issue is taken care of quickly and simply. THE ANKER RMA process:


You need a valid RMA number from us ot process your complaint.


Fully complete and sign the RMA form and fax or mail it to +49 (521) 301-335 or


After a review by ANKER this application form will be sent back to you with an RMA number.


Label this return mail with a clearly visible RMA number and enclose this application form with the RMA number with your return shipment.

Contact us

Nehmen Sie Kontakt zu uns auf

Alexander Nehling
Customer Service
+49 (0) 521 301-214
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